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What is Mercedes-Benz mbrace®? | Mercedes-Benz of West Chester

Published on Oct 21, 2025 by Mercedes-Benz of West Chester

What is Mercedes-Benz mbrace®?

Mercedes-Benz mbrace® is a technology system available on Mercedes-Benz models from 2016, and works to make your West Chester drives safer and more enjoyable. We’ve answered some of the most frequently asked questions about mbrace® below, so you can be more informed about all the capabilities of your Mercedes-Benz vehicle.

How Do I Access mbrace®?

You can access and start enjoying these features through the Mercedes-Benz mbrace® app called Mercedes me, available on both Apple and Android smartphones. Through this app, you’ll be able to control many of the mbrace® functions such as vehicle tracker and vehicle diagnostics.

What Does mbrace® Do?

There are several Mercedes-Benz mbrace® packages available, so you can choose the features most important to you, from remote engine start to Wi-Fi hotspot access. We’ve outlined the packages below so you can pick which one is best for your needs on the Cincinnati roads.

mbrace® Connect

This is the standard base package for five years on all new Mercedes-Benz models. It allows you to view information and provides remote access to features of your vehicle through the Mercedes me app, or on your computer or tablet. Features include:

Remote lock/unlock

Allows you to lock or unlock your vehicle remotely.

Remote engine start

Start your vehicle's engine remotely.

Remote diagnostic reports

Receive diagnostic reports remotely.

Vehicle locator and tracking

Locate and track your vehicle remotely.

mbrace® Secure

If safety is the most important factor to you, you may want to choose the mbrace® Secure package. It will provide you with additional peace of mind when driving by offering emergency services, stolen vehicle locator function, and more:

Automatic collision and alarm notification

Receive notifications in the event of an accident.

SOS/Emergency calls services

Access emergency call services.

Safe Ride

Get assistance when you’re unable to drive.

Crisis Assist

Receive help in the event of an emergency.

mbrace® Concierge

For those who love sophisticated touches and in-car conveniences, mbrace® Concierge will give you the luxury treatment in your Mercedes-Benz GLC or Mercedes-Benz E-Class. Functioning as a personal assistant you can rely on at the touch of a button, this package will help you with:

Travel arrangements

Assistance with travel planning.

Dinner reservations

Help with making dinner reservations.

Location-based traffic and weather

Get traffic and weather updates based on your location.

Turn-by-turn route assistance

Receive detailed route guidance.

mbrace® Entertain

Whether you’re entertaining passengers on a road trip or are looking to spice up your daily commute, mbrace® Entertain provides you with plenty of options to access music, podcasts, and other media:

TuneIn Radio

Access TuneIn Radio for music and shows.

iHeart Radio

Listen to iHeart Radio stations.

In-vehicle Wi-Fi hotspot

Connect to the internet with an in-vehicle Wi-Fi hotspot.

mbrace® the Future at Mercedes-Benz of West Chester

If you have further questions, feel free to contact us and our staff will be happy to help. Or, make the trip from Cincinnati to our West Chester dealership to see mbrace® technology in action in the cabin of your favorite Mercedes-Benz model.