We kindly request your cooperation in following a few basic policies while driving your loaner vehicle:

1. Please call in advance of your arrival to make an appointment for your loaner vehicle.
2. Full insurance coverage is necessary, and please inspect the loaner vehicle before leaving the dealership.
3. Please do not smoke in the loan vehicle, or a $100.00 detailing fee will apply.
4. Loaner vehicles are not permitted outside of the greater Louisville area unless authorized on the loaner contract.
5. In an effort to maintain an ample inventory of loan vehicles for all Mercedes-Benz of West Chester clients, this vehicle must be returned within 6 hours of the completion of service, or is subject to $50.00/day rental charge.
6. Due to insurance regulations, you must be at least 21 years of age.
7. All traffic and parking tickets are the responsibility of the driver.
8. The driver of the loaner will need to present a valid driver’s license and a major credit card in the event any of the above mentioned charges are necessary.
9. Only person(s) listed on the rental agreement are eligible to operate the loaner vehicle.
10. Please return your loaner vehicle to the service drive when your vehicle is ready for pick-up.
11. You are responsible for the condition of the loaner vehicle until a final inspection is performed by a Mercedes-Benz of West Chester employee.